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ITIL Interview Questions

1. What is   ITIL ? Systematic approach to high quality IT service delivery. Provides common language with well-defined terms. ITIL provide flexible framework to develop service management model for organisation. 2. ITIL based models adopted by organization . Microsoft MOF Hewlett – Packard ( HP ITSM Reference Model) IBM ( IT Process Model ) 3. Difference between   ITIL v3 and v2. Managing services as a portfolio is a new concept in ITIL V3 Service Catalogue Management was added as a new process in ITIL V3 http://wiki.en.itprocessmaps.com/index.php/Comparison_between_ITIL_V3_and_ITIL_V2_-_The_Main_Changes 4 What is ITIL service management? Service management is a set of specialized organizational capabilities for providing values in the form of service. The act of transforming recourses into services is the core of service management 5  Explain ITIL service Life cycle model . Service Strategy Service Design Service Transition Service Operati...
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Salesforce Interview Questions and Answers

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Q1). Explain what is  sales force ? Ans:   Salesforce is a CRM delivered as a software-as-a-service (SaaS). Q2).What are custom objects in Salesforce? Ans:  Simply put custom objects are the database tables in Salesforce. All the data related to the enterprise can be stored in Salesforce.com. These custom objects have to be defined first and then the following steps need to be taken: Join records with custom objects. The custom object data are displayed in custom lists. Create a custom tab for custom object. Building page layouts. Creating dashboard & report for analyzing custom object. The custom tab, app and object can be shared Q3).Mention changing what may cause data loss? Ans:  Data loss may cause due to following reasons Changing data and date-time Altering to percent,number and currency from other data types Changing from multi-select picklist, checkbox, auto number to other types Altering to multi-select picklist from any type ex...
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Spring Interview Questions and Answers

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Q1).  What is a spring? Ans:   Spring  is set to be a framework which helps Java programmer for development of code and it provides IOC container, Dependency Injector, MVC flow and many other APIs for the java programmer. Q2). What are Advices in Spring? Ans:  It is the execution of an aspect. Advice is like making your application learn a new trick. They are usually introduced at joinpoints. Q3). What is the default scope of bean in Spring framework? Ans:  The default scope of bean is Singleton for  Spring  framework. Q4). Name the types of transaction management that are supported by Spring? Ans:  Transaction management supported by Spring are : Declarative transaction management. Programmatic transaction management. Q5). Is Singleton beans are thread safe in Spring Framework? Ans:  No, singleton beans are not thread-safe in  Spring  framework. Q6). What are the benefits of Spring Framework?...
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MSBI Interview Questions and Answers

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These Interview Questions Involves   Microsoft BI(SSIS,SSAS,SSRS) Q1).MSBI Characteristics Ans: Criteria Result Analytics Dashboards, guided navigation and drill down Type of Solution End-to-end Business solution with extended ETL User-friendly Ease of installation, use, maintenance Get a detailed understanding of the advantages of MSBI  over other business intelligence tools.   Q2). Define Query parameter in SSRS? Ans:   Query parameters is revealed in the query of the datasources that are to be included into the SQL script’s where clause of the SQL that can accept parameters. Query parameters begin with the symbol @. Q3). What are the Reporting Service Constituents in SSRS? Ans: A.Report Manager : A Web-based administration tool for managing the Report Server. B Report Server :  Provides services for implementation and delivery of reports. C. Report Designer :  A place where we can create report.   Q4)....
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